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1- Your Web Browser: Microsoft internet explorer Our sites are designed with Internet Explorer users in mind.

2- Please make sure cookies are DELETED.
This can be done on your browser TOOLS>Internet Options> Click DELETE COOKIES

3- Make sure also that you have CLEARED HISTORY.
This can be done similar to deleting cookies. Go to your internet browser. Click TOOLS>Internet Options> Click CLEAR HISTORY

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Firewalls, such as Norton Internet Security, are generally good things to have, but they sometimes interfere with our site. If you are behind a firewall contact your network administrator to see if you can have direct access to the internet from your computer. If you have a personal firewall, disable it while you are visiting our website, and turn it back on when you leave.

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For the best possible experience while visiting our sites, please disable your Pop Up Blockers.

6- Adware Information :
Adware can hijack your internet browser and may prevent you from accessing our websites properly. For more information about adware and how to remove it please click here <http://www.lavasoftusa.com/software/adaware/> .

7- Plug-ins:
<http://www.microsoft.com/windows/windowsmedia/download/default.asp>

Windows Media Player
<http://www.microsoft.com/windows/windowsmedia/download/default.asp> - Is a technology that produces streaming video and audio files. The WM player will play most types of movies including its native Advanced Streaming Format (ASF), WAV, AVI, Quicktime and RealOne formats. A good all-around
choice.

Quicktime <http://www.apple.com/quicktime/download/> - An audio/video technology developed by Apple, but can also play on any PC. Its versatility and quality of playback are outstanding and its ability to
compress large movies into small files is remarkable. You don't need the professional version to watch video, just download the free one.

<http://www.real.com>

RealOne <http://www.real.com> Video- A streaming technology developed by RealNetworks for transmitting live video over the Internet. RealVideo uses a variety of data compression techniques and works with both normal IP connections as well as IP Multicast connections. You don't need the professional version to watch video, just download the free one.

2: What is QuickTime?
At its simplest, QuickTime is software that allows Mac and Windows users to play back audio and video on their computers and has been developed by Apple. In order to view QuickTime content, you will require their own QuickTime Player, which can be downloaded for free from the Apple site.

3: How do I get QuickTime?
QuickTime is available as a free download from the Internet. Visit http://www.apple.com/quicktime to download

4: How do I Download and Install QuickTime Player?
Click here to download http://www.apple.com/quicktime
QuickTime 7 uses a new web installer application, which improves the speed and flexibility of the QuickTime software download and installation process. The new installer is a small 572K setup file, which manages the
download of all additional files needed for QuickTime.

5: Which platforms are supported by QuickTime?
QuickTime is a cross-platform technology. It supports Mac OS 7.5.5 and later, Mac OS X, Windows 95, Windows 98, Windows ME, Windows 2000, and Windows NT 4.0.

6:What are the system requirements for QuickTime 7?
Macintosh Users should have a PowerPC processor-based Macintosh computer running Mac OS 7.5.5 or later. Windows Users should have a Pentium-based PC or compatible computer running Windows 95, Windows 98, Windows ME, Windows NT 4.0, Windows 2000 or Windows XP.
A Sound Blaster or compatible sound card and speakers will add sound to the Quicktime clips.

7: Which speed do I need for a perfect movie?

- Low Speed Version min. 178kb/sec-
- High Speed Version min. 591kb/sec.

1: What company name will I be billed by?
Your credit card will be discreetly billed by "Epoch.com" or "CCBill". If you have paid by check you will be discreetly billed by "WTS".  All charges are discrete and anonymous.

2: How often will I be charged for your services?
Your account will be charged every thirty days from the day you originally subscribed. For example, if your account was activated on January 15th, your credit card will be automatically charged again on February 14th. If you cancel your account before that time, we will not renew your account. Instead your account will expire after your 30 day membership. For example, if you were activated on January 15th and we receive your cancellation on January 30th, your account would expire on February 14th. If you joined on trial basis, the 30-day billing cycle begins at the end of the trial unless you cancel within the trial period.

3: What is your refund policy?
All refunds will be issued at the sole discretion of the processors.  For your subscription you will receive full membership benefits and access to our network for the entire membership period no matter when you cancel your membership.

4: I Canceled but you are still billing me?
If you have successfully completed our cancellation and you are still being billed, please contact billing support again immediately. They will ask you for 2 of the following: Credit card or checking account number, Email you
used to sign up, Member ID, or username.

- For Epoch.com 888-627-3888
- CCBill Phone: (800) 510-2859 Fax 480-449-8823
- For WTS Email: customerservice@wtsbank.com

If you aren't sure who you were billed through please contact support@swallowmynut.com.

OTHER PAYMENT METHODS

Direct Check billing through WTS and phone billing direct.